Configuring Email Software or Mobile Devices


Configure Email Client Software


Understanding IMAP vs POP and SMTP
 

Once you have Created Your Email Accounts in cPanel you will need to enter the Account Settings into your email client software or Mobile Device.  The protocol you choose will depend upon your requirements. Most operating systems include an email client or you can download a free Mail Client listed in the Webmaster Resources.   For instant email access without anything to download or configure, use the online Webmail system.
 

Sending Email: All connections to Send Mail are done via Simple Mail Transport Protocol "SMTP" for short.


Reading Email Using POP:   Post Office Protocol "POP" should be used to download emails from the server to a single local computer.  POPs advantage is it clears the emails as it downloads them so you don't ever worry about exceeding your mail account quota, and you have a hard copy of the mail on your local computer that you can view even if not connected to the internet.  Once you've downloaded your emails you can read them, organize them into folders on your local computer, or archive them.  Although most mail clients will have an option to "leave mail on server", allowing it to do so for an extended time may slow down performance since POP must read through each entire mail in full before listing them, and may slow or freeze. Further the leave email on server relies upon your email client storing date and previously read flags so it knows if the which email to leave on the server which can become corrupted resulting in all mail being downloaded.

NOTE:  Your server permits up to 60 POP connections per hour per IP address.  If you or other users at your location use email software that has been set to automatically connect to the server its important you don't set the connection frequency too high or you will trigger the server Firewall.  Either increase the time between mail checks or switch to using IMAP for checking your email.

 

Reading Email Using IMAP:   Internet Message Access Protocol "IMAP" is best used if you have multiple devices (phones, computers)  all accessing to the same email account.  IMAP stores all email on the server using Virtual Folders such as Inbox or Sent or Trash plus you can  create new IMAP folders to aid in organizing your email.  Because all email is stored and managed on your email server, the folder view will appear the same regardless of which device or system you are using to access the email account.  By default, most Email Client Software will download only the IMAP mail headers but you can set your Email Client Software to download full emails to your local computer if desired.

 

Connection Options Standard or Secure:   If you are connecting from your private home or office network, most people will use Standard connection which uses your domains mail server mail.yourdomain.  However, if you are configuring a mobile device that will be used on public networks,  we suggest you use the Secure connection method which will use the SSL certificate that is part of the server itself and will be in the format xx.lowesthosting.com,  where xx is the mail server specified in your email client configuration settings when you created the mail account.

 

SMTP STANDARD SETTINGS (Use from Home or Office Networks)
Email Account Name whatyouset@yourdomain.com  (you must first add new email accounts to your server before using them)
Display Name This is the label that appears in the email as        Display Name <whatyouset@yourdomain.com>
Mail Server Password Enter the password you assigned when creating the mail account
Outgoing SMTP Server mail.yourdomain.com
SMTP Port 25 or 587 (use 587 if your isp blocks port 25)
Authentication Yes  (this means your server requires a login and password and is mandatory to work)
Secure Password Authentication SPA No (used for windows based servers)
Server Requires a Secure Connection (SSL) No  (this is only used if you purchased a private SSL certificate)
Log on to incoming mail server before sending mail Optional:  Select Yes If you check multiple email accounts then check this box)
SMTP SECURE SETTINGS (Use for Mobile Devices on Public Networks)
Secure SMTP Server xx.Lowesthosting.com (where xx is your server listed in your "configure mail client" settings within cPanel)
Secure SMTP Port 465
Server Requires a Secure Connection (SSL) Yes

 

IMAP STANDARD SETTINGS (Use from Home or Office Networks)
Email Account Name whatyouset@yourdomain.com  (you must first add new email accounts to your server before using them)
IMAP Server Password Enter the password you assigned when creating the mail account
Incoming POP Server mail.yourdomain.com
IMAP Port 143
Authentication Yes  (this means your server requires a login and password and is mandatory to work)
IMAP SECURE SETTINGS (Use for Mobile Devices on Public Networks)
Incoming Secure IMAP Server xx.Lowesthosting.com (where xx is your server listed in your "configure mail client" settings within cPanel)
Secure IMAP Port 993
Server Requires a Secure Connection (SSL)           Yes

 

POP STANDARD SETTINGS (Use from Home or Office Networks)
Email Account Name whatyouset@yourdomain.com  (you must first add new email accounts to your server before using them)
POP Server Password Enter the password you assigned when creating the mail account
Incoming POP Server mail.yourdomain.com
POP Port 110
Authentication Yes  (this means your server requires a login and password and is mandatory to work)
POP SECURE SETTINGS (Use for Mobile Devices on Public Networks)
Incoming Secure POP Server xx.Lowesthosting.com (where xx is your server listed in your "configure mail client" settings within cPanel)
Secure POP Port 995
Server Requires a Secure Connection (SSL)           Yes



Apple IOS   Iphone * Ipad  * Ipod

1. Press to select "Settings" from your SpringBoard.
2. Press to select "Mail" from the "Settings" menu.
3. Select "Add Account" from the "Mail" menu.
4. Select "Other"
5. Select "IMAP". Enter your name in the "Name" field, your full email address  (you@yourdomain.com) in the "Address" field and a description for the account in the "Description" field.
6. Scroll down and input the settings for your Incoming Mail Server. Enter "mail.yourdomain.com" in the "Host Name" field. Enter your full email address in the "User Name" field and your password in the "Password" field.
7. Scroll down and input the settings for the Outgoing Mail Server (SMTP). Enter "mail.yourdomain.com" in the "Host Name" field and replacing "yourdomain.com" with your own domain name. Enter your full email address in the "User Name" field and your password in the "Password" field.Click "Finish". Press the "Save" button in the top right hand side of the screen.
8. Mail will then check your mail settings. It will verify your settings and add the email account. Now when you press Mail it will take you to your mail account.
9. Press to select "Settings" from your SpringBoard.
10. Press to select "Mail" from the "Settings" menu.
11. Select the email account that you have just created.
12. Scroll down and press "Advanced".
13. Make sure "Use SSL" is turned "OFF"  in both "Outgoing Settings" and "Incoming Settings".
14. Set Outgoing Server Port to 587 or 25   Your set-up is now complete.




Blackberry IMAP Setup

1. Select ‘Setup Account’ (Add an existing email account)
2. Enter your email address and click next.
3. Select “I will provide the settings to this email account” and click next
4. Select “I will provide the settings to this email account” and click next. Select "I will provide the settings to this email account" and click next.
5. Enter in your username enter your password, for the email server type in  and finally enter in your email address in the appropriate section and click next.
(Below are Standard Server Ports)
Incoming mail server:  mail.yourdomain.com  Port 143
Outgoing mail server:  mail.yourdomain.com  Smtp Port 587



Outlook Express
1. In Microsoft Outlook Express, from the Tools menu, select Accounts.
2. Go to the Mail tab and from the Add menu, select Mail.
3. In the Display Name field, enter you Name or the name you want displayed next to the actual email address and click Next.
4. In the E-mail address field, enter your full email address example@yourdomain.com and click Next.
5. On the E-mail Server Names page, complete your information as follows: My incoming mail server is a POP3 .
Incoming mail (POP3, IMAP or HTTP) server  POP  enter mail.yourdomain.com.
Outgoing mail (SMTP) server is also mail.yourdomain.com  Click Next.
6. In the Account Name and Password fields, enter your email address and password.
Check the "Remember password" , and then click Next.  Note:  Leave SPA box blank.
7. On the setup confirmation page, click Finish.
8. On the Mail tab, select the account you just created, and then click Properties.      
9. Go to the Servers tab. Select My server requires authentication, and then click Apply.  Note: Leave check-box blank for "Log in using Secure Password Authentication"
10. Go to the Advanced tab. In the Server Port Numbers section change Outgoing mail (SMTP) to 257 Incoming mail (POP3) to 110
All other checkboxes , and then click OK.
Leave Check-Box "This server requires a secure connection (SSL) unchecked for both servers.



Apple Mail
1. Open Apple Mail. and click 'Mail,' and select 'Preferences...
2.  Open the 'Accounts' tab, and click the plus sign (+) along the bottom to add a new account.
3. null
4. Enter 'mail.yourdomain.com' in the 'Incoming Mail Server:' field.
5. Enter your mail address in the 'User Name:' field.
6. Enter your email password in the 'Password:' field.
7. Select 'Add Server...' from the pop-up labeled 'Outgoing Mail Server,' and enter 'mail.yourdomaincom' in the 'Outgoing Mail Server:' field.</p>
8. Enter '587' in the box next to 'Server Port'



Outlook 2010 Email Setup

1. click the File menu and click Add Account.
2. Select Manually configure server settings or additional server types.
3. Click Next, Outlook will prompt you to choose your E-mail Service. Select Internet E-mail. Then click Next
4. You are now asked to enter your email account details.  
     Enter your name (This is the name that will be associated with the account.
     Enter your email address. For example, info@example.com
    Select POP3 for the Account Type
    Enter mail.yourdomain.com as your Incoming Mail Server
    Enter mail.yourdomain.com as your Outgoing Mail Server
    Under Login Information
   User Name: Enter your full email address example@yourdomain.com
   Enter your email password
5. Click More Settings  Then click the Outgoing Server tab and then tick My outgoing server (SMTP) requires authentication. Click Ok.
6. click on the Advanced Settings tab and under SMTP set the port to 587 and click OK


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