Resetting Your Account Portal Password
Every New user who orders any service is must specify an Email address and Password to setup their Account. This email must be working so they can receive their welcome email and future billing notices or use the account lost password option and can be modified / updated by the user at any time. Each user has a single Account used to display and manage any domains, services ordered and facilitate billing.
Your account can have only ONE primary Account Email and Password which is used by the Owner and is NOT in use by another Account in our system. In addition to your Primary Account Email you may create additional Sub-Accounts for yourself or other Users such as Partners, Managers, Webmasters, Programmers each with its own unique Email and Password.
If you forgot your password click the Lost Password link and enter any of your Authorized Account Email address. If you enter the correct Account email, a password reset link will be sent to that email address allowing you to set a new password.
If You Are Unable To Receive Email
It is your responsibility to maintain a working email address in our system. The Account system will permit you to log in even if the email on file is not working and once logged in you can update your email address to one that works. If you forgot your Account Password AND no longer have the ability to receive email to the address on file then you will need to re-authenticate account ownership so our staff can update your Account with a new working Email address.
Send an email from any email account not already linked to an account ie: your isp or sign up for a new free one from gmail or hotmail to email@example.com with your domain name and proof of purchase by supplying the date, amount and transaction ID from your your last Credit card or Paypal payment to lowesthosting.com along with your old email address, and the new email address you wish updated and staff will update your Account Email and resend your Password.